Last Updated: February 14, 2026
This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from Sri Venkateshwara Sweets through our website srivenkateshwarasweets.in.
1. Shipping Locations
We currently ship orders across India.
Delivery availability to your specific location can be confirmed at checkout by entering your PIN code. At present, we do not offer international shipping unless otherwise specified.
2. Order Processing Time
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All orders are processed within 1–2 business days (excluding weekends and public holidays).
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Orders placed after business hours will be processed on the next working day.
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Once your order has been dispatched, you will receive a shipping confirmation email and/or SMS with tracking details.
Please note that during peak seasons, festivals, or promotional periods, processing times may be slightly extended.
3. Shipping Charges
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Free shipping is available for orders above ₹500 within Tamil Nadu.
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For orders below ₹500 within Tamil Nadu, a standard shipping fee will apply (calculated at checkout).
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Shipping charges for orders outside Tamil Nadu will be calculated and displayed at checkout.
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Additional charges may apply for express delivery services, if available.
4. Estimated Delivery Time
Delivery timelines are approximate and may vary depending on location and courier availability:
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Local Orders (within Tamil Nadu): 2–3 business days
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National Orders (other states in India): 4–5 business days
Delivery times may be affected by public holidays, weather conditions, or logistical constraints.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to monitor the status and progress of your shipment through the courier partner’s website.
6. Delivery Issues
If you experience any issues such as delays, lost shipments, or incorrect delivery, please contact us at:
📧 sweetsonline@srivenkateshwarasweets.in
📞 +91 97903 32510
Please note:
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We are not responsible for delivery delays caused by unforeseen circumstances such as natural disasters, strikes, transportation disruptions, or other events beyond our control.
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Customers are responsible for providing accurate shipping information. We are not liable for delivery failures due to incorrect or incomplete addresses.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product:
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Please notify us within 4 days of delivery.
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Provide your order number and clear photographs of the issue.
For further details, please refer to our Return & Refund Policy.
